Privacy Policy lkp77 —
Protecting Your Data Is Our Priority

When you register and use the lkp77 platform, we collect various types of information to enable us to provide you with a safe, efficient, and responsible service. Collecting this information is necessary to ensure a smooth wagering experience while complying with applicable legal and regulatory requirements.

Information you provide directly:

• Full name as stated on a valid identity card or passport.
• Date of birth for age verification purposes.
• An active mobile number registered in your name.
• An active email address that is accessible by you.
• Current residential address.
• Bank account or digital wallet information for processing deposits and withdrawals.
• Identity document copies for the KYC process — MyKad, passport, or other supporting documents as required.

Information collected automatically:

• The IP address of the device used to access the lkp77 platform.
• Web browser type, operating system, and device information.
• Activity log data — pages visited, access times, and actions performed.
• Financial transaction history — deposits, withdrawals, and wagering records.
• Cookie data and tracking technologies described in the dedicated section below.

Personal data we collect from you is used exclusively for legitimate purposes related to the operation of the lkp77 platform. We do not use your information for any purpose unrelated to the services you use.

The main purposes for which your data is used include:

• Account management and verification — verifying that your identity is valid and that you meet the eligibility requirements to use the lkp77 platform.
• Financial transaction processing — facilitating deposits and withdrawals safely and efficiently through your chosen payment method.
• Customer support — enabling our team to assist with and resolve any issues or enquiries you raise more effectively.
• Service communications — sending account-related notices, system updates, important security information, and relevant promotional offers.
• Fraud prevention and security — detecting, investigating, and preventing any suspicious activity, fraud, or money laundering through our platform.
• Legal Compliance — fulfilling our obligations under applicable laws and regulations, including AML (Anti-Money Laundering) requirements.
• Platform enhancement — analysing usage patterns to improve the user experience, platform performance, and our product offerings.

Lkp77 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. Your data security is not merely a responsibility — it is central to the trust you place in us.

Technical security measures we use:

• 256-bit SSL encryption for all data transmitted between your device and our servers.
• Database-level data encryption for sensitive financial information and KYC documents.
• Multi-layer access controls — only authorised staff with a legitimate business need can access personal data.
• Two-factor authentication (2FA) for all internal systems that store or process member data.
• Live security monitoring 24 hours a day, 7 days a week.
• Regular security testing and independent audits.

Data retention period: lkp77 retains your personal data for as long as your account is active or as long as necessary to provide services to you. Following account closure, your data will be retained for a period required by law — typically five (5) to seven (7) years — for compliance, dispute resolution, and legal purposes. Once that period expires, data will be securely deleted or anonymised.

Lkp77 understands that your trust depends on how we handle information sharing. We do not sell or disclose your personal information to third parties for marketing purposes. However, in certain limited circumstances, sharing of information may be necessary.

Third parties that may receive limited access to your data:

• Payment service providers — DuitNow, FPX, Touch 'n Go eWallet, Boost, and GrabPay require the financial information necessary to process your transactions.
• Gaming platform providers — the minimum information required to allow you to access games provided by third-party suppliers on the lkp77 platform.
• KYC service providers — a registered and trusted third-party identity verification platform that helps us verify your documents securely.
• Legal and regulatory authorities — lkp77 will disclose required information when obligated to do so by law, court order, or direction from a competent authority.

All third-party service providers working with lkp77 are required to comply with strict privacy and data security standards. We share only the minimum information necessary for the stated purpose and prohibit the use of that data for any other purpose.

Lkp77 uses cookies and similar tracking technologies to enhance the user experience, understand platform usage patterns, and ensure the security of your login session. Cookies are small text files stored on your device when you visit lkp77.net.

Types of cookies we use:

• Mandatory session cookies — required to maintain your login session and enable core platform functions to operate properly. These cookies cannot be disabled.
• Performance cookies — collecting information on how you use the platform, such as the most frequently visited pages, to help us improve service quality.
• Functional cookies — remembering your preferences such as language and display settings to provide a more personalised experience.
• Security cookies — helping detect and prevent fraudulent activity by identifying abnormal access patterns.

You can manage or disable cookies through your web browser settings. However, disabling certain cookies may affect the functionality and user experience of the lkp77 platform. Mandatory cookies cannot be disabled as they are essential for the platform's basic operations.

Lkp77 respects your rights as a data subject and is committed to facilitating the exercise of these rights in a transparent and efficient manner. You have the following rights regarding the personal data we hold:

• Right of access — you have the right to request a copy of the personal information we hold about you at any time.
• Right to rectification — if any information we hold about you is inaccurate or out of date, you have the right to request a correction.
• Right to erasure — in certain circumstances, you have the right to request that we delete your personal data, subject to our legal retention obligations.
• Right to restriction of processing — you have the right to request that we restrict the processing of your data under certain circumstances, such as while a dispute is being investigated.
• Right to object — you may object to the processing of your data for specific purposes, including marketing communications.
• Right to data portability — you have the right to receive your personal data in a machine-readable format for transfer to another service provider.

To exercise any of the above rights, please contact the lkp77 customer support team via live chat or email at [email protected]. We will process your request within a reasonable timeframe, typically within 14 working days.

Lkp77 strictly prohibits use of its platform by individuals under the age of 18. Our platform is not designed for minors, and we do not knowingly collect any personal information from underage individuals.

Should we discover that we have collected personal information from someone under the age of 18 without valid parental or guardian consent, we will take immediate steps to:

• Immediately suspending or closing the account in question.
• Permanently removing all collected information from our systems.
• Forfeiting any funds associated with the account in accordance with the lkp77 Terms and Conditions.

Parents or guardians who have reason to believe their child has registered on lkp77 or provided us with personal information are requested to contact our support team immediately through the available channels.

The lkp77 platform may contain links or integrations with third-party services such as game providers, payment providers, and identity verification platforms. This Privacy Policy applies only to information collected directly by lkp77 through the lkp77.net platform.

Lkp77 is not responsible for the privacy practices or content of any third-party websites or services. We encourage you to read and understand the privacy policy of each third-party service you use separately.

Every third-party service provider integrated with the lkp77 platform is carefully selected based on their reputation, security standards, and track record. However, data handling that occurs outside the lkp77 platform environment is the responsibility of the respective provider.

Lkp77 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, technologies used, legal requirements, or any other relevant factors. Any amendments take effect immediately upon publication on lkp77.net.

For amendments considered material or significant, lkp77 will endeavour to notify you through:

• A prominent notice on the lkp77.net homepage.
• Email notification to the address registered to your account.
• Pop-up notifications or banners upon logging in to the platform.

It is your responsibility to review this Privacy Policy page periodically. Your continued use of the lkp77 platform after any amendments are published constitutes your acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, the lkp77 team is available to assist you at any time.

You can reach us through the following channels:

• Live Chat: Available directly on the lkp77 platform — response within 2 minutes, 24 hours a day, 7 days a week.
• Email: [email protected] — for enquiries that require documentation or more detailed information.
• FAQ: Visit page FAQ us for instant answers to the most frequently asked questions.

The lkp77 privacy team is committed to providing accurate, professional, and helpful responses to every enquiry as promptly as possible. We value the trust you place in us and will always strive to ensure your privacy is fully protected.